AddressOur client is on the lookout for qualified and passionate individuals, including Counsellors, Registered Psychologists, Social Workers, and Human Services professionals, to join a dynamic telephone-based helpline team.
Embark on a fulfilling journey supporting the Australian Defence Force, working collaboratively within the Defence Family Helpline team. This role is not just a job; it's an opportunity to make a genuine impact on the lives of Defence Members and their families.
In this role, you will be a vital source of support for Defence members and their families, addressing a broad spectrum of issues. Located in Deakin, Canberra, this office-based position presents a challenging yet rewarding environment, dealing with complex cases and providing urgent assistance.
With over a decade of exclusive partnership with the Defence Member Family Services branch of the ADF, abrs has effectively placed a considerable number of contractors in various roles nationwide. A significant portion of these individuals has gone on to secure permanent positions with the ADF after successfully completing their initial 12-month contracts. This opportunity serves as a genuine and valuable stepping stone for those aspiring to pursue long-term contracting and permanency within our nation's esteemed Defence Force.
The role:
- Provide telephone counselling and referral assistance to callers who will require your crisis intervention and risk assessment skills.
- Carry out a range of assessments via telephone and skype
- Create detailed written reports
- Undertake various projects relating to a variety of Defence members
- Refer callers to other services which would be best suited
- Work efficiently within a team of professionals, including debriefing and sharing knowledge in order to best support callers
- Degree qualified in Social Work, Psychology, Counselling, Human Services/Social Sciences, Allied health professionals or degree qualified Nurses with experience and/or further qualifications within Mental Health.
- Proven crisis intervention and risk assessment skills
- Possess excellent communication skills and extensive experience writing detailed reports.
- MUST be an Australian Citizen
- A passionate and motivated attitude to work
- Located in the ACT or willing to re-locate
- Willing to work over a 24/7 roster, including afternoon and weekend shifts
- 2 plus years of experience working with complex clients who have difficulties with Mental Health, Domestic Violence, Grief, AOD, Loss or Homelessness.
- A number of probity checks are required including holding a current working with children and undertaking a National police check.
Our values aren’t just things we believe in. They’re our entire foundation.
They’re the very reason we exist, and the reason we’ve returned every single cent of profit we’ve earned to charity.
Abrs is Australia’s only charity-owned Not-For-Profit Recruitment agency with 100% of our net revenue returned to fund programs that assist children, youth and families.
When you engage with abrs to secure your next career move you are participating in an ethical recruitment process that funds programs in the charity space.
Choosing abrs means you are helping us to help some of the most disadvantaged in our communities
To apply hit APPLY NOW as we will be shortlisting for this position soon. For a confidential discussion OR to find out more about the role please call Karen Lilley on 0481 382 *** or Connect on LinkedIn to stay up to date with all our vacancies
https://au.linkedin.com/company/abrs---australian-barnardos-recruitment-service
- Immerse yourself in a challenging yet rewarding team-based role
- Enjoy a full-time initial one year contract with the potential for extension
- Excellent potential for long term contract to work with the ADF
