AddressJoin us on a fulfilling journey dedicated to supporting the Australian Defence Force. Are you a compassionate Counsellor, a dedicated Social Worker, or an insightful Psychologist?
Our client is seeking qualified and passionate individuals, including Counsellors, Registered Psychologists, Social Workers, and Human Services professionals, to become part of a dynamic telephone-based helpline team.
Embark on a fulfilling journey supporting the Australian Defence Force, collaborating within the Defence Family Helpline team. This role transcends mere employment; it's an opportunity to profoundly impact the lives of Defence Members and their families.
As part of this role, you will play a crucial role in providing support to Defence members and their families, addressing a wide range of issues. Based in Brindabella Business Park , Canberra, this office-based position offers a challenging yet rewarding environment, handling complex cases and delivering urgent assistance.
The role:
- Provide telephone counselling and referral assistance to callers who will require your crisis intervention and risk assessment skills.
- Carry out a range of assessments via telephone and skype
- Create detailed written reports
- Undertake various projects relating to a variety of Defence members
- Refer callers to other services which would be best suited
- Work efficiently within a team of professionals, including debriefing and sharing knowledge in order to best support callers
- Degree qualified in Social Work, Psychology, Counselling, Human Services/Social Sciences, Allied health professionals or degree qualified Nurses with experience and/or further qualifications within Mental Health.
- Proven crisis intervention and risk assessment skills
- Possess excellent communication skills and extensive experience writing detailed reports.
- MUST be an Australian Citizen
- A passionate and motivated attitude to work
- Located in the ACT or willing to re-locate
- Willing to work over a 24/7 roster, including afternoon and weekend shifts
- 2 plus years of experience working with complex clients who have difficulties with Mental Health, Domestic Violence, Grief, AOD, Loss or Homelessness.
- A number of probity checks are required including holding a current working with children and undertaking a National police check.
Our values aren’t just things we believe in. They’re our entire foundation.
They’re the very reason we exist, and the reason we’ve returned every single cent of profit we’ve earned to charity.
Abrs is Australia’s only charity-owned Not-For-Profit Recruitment agency with 100% of our net revenue returned to fund programs that assist children, youth and families.
When you engage with abrs to secure your next career move you are participating in an ethical recruitment process that funds programs in the charity space.
Choosing abrs means you are helping us to help some of the most disadvantaged in our communities
To apply hit APPLY NOW as we will be shortlisting for this position soon. For a confidential discussion OR to find out more about the role please call Zoe on 0477 808 655 or Connect on LinkedIn to stay up to date with all our vacancies
https://au.linkedin.com/company/abrs---australian-barnardos-recruitment-service
Additional information
- Opportunity to profoundly impact the lives of Defence Members and their families
- Enjoy a full-time initial one year contract with the potential for extension
- Challenging yet rewarding environment handling complex cases
