Couriers - Dispatch Officer

Dispatch Officer

Capital Transport is the largest, privately owned courier and taxi truck business. We are similar to Uber but deliver goods, not people, and our customers aren't the general public but rather businesses that need their products moved from one place to another.

Our Culture

Our culture is a key part of what makes Capital Transport a great place to be part of. We care about our team and ensure that we provide a place that promotes a fun, supportive & rewarding culture to help you achieve success. 

We strive to have a workplace that has:

• Amazing, supportive & inclusive culture
• Career progression & growth (we want to see you succeed!)
• Collaborative teams that are willing to help each other to achieve collective goals & targets.
• Onsite Parking 
• Casual Fridays
• Social club - fun social activities & outings
• Monthly BBQ's 

 Job Description

We are seeking a Dispatch Officer to join our team. This is a full-time, office-based permanent position that requires a high level of attention to detail, excellent interpersonal and customer service skills, and the ability to work autonomously within a fast-paced team environment.

Your responsibilities include but are not limited to:

• scheduling the sub-contractors’ daily runs based on the most efficient route.
• Liaising between the client and the sub-contractor to ensure all deliveries are completed within the agreed timeframes.
• Ensuring customers are kept informed of any variables or delays with their delivery. 
• Being highly proficient in all client delivery processes and requirements.
• Being acutely aware of Work Health and Safety legislation and how it relates to our sub-contractors and service provision.