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Form of workFirstmac has grown from a small family business of 2 people to become one of Australia's leading lenders with more than 600 team members worldwide in 44 years.
About the Position
As the Credit & Compliance Processing Manager, you will lead the Home Loan and Auto Credit departments, offering daily support to team leaders across credit decisioning, system process, SLAs, and general team management. Utilising your Delegated Lending Authority, you'll review escalated credit decisions, guiding team leaders to enhance performance and encourage exceptional results. Your leadership will foster an environment of continuous improvement and strategic problem-solving within the team.
We operate a hybrid working arrangement with a mix of work from the Brisbane CBD office and home. We can also offer the successful applicant a competitive salary package, opportunities for professional development in a supportive and dynamic environment and a culture that values innovation, efficiency, and a customer-focused approach.
Some of the key responsibilities include:
- Guide Credit Assessors to make judicious decisions within their Delegated Lending Authorities, aligning with Firstmac’s Credit Policy
- Exercise commercial judgement for escalated credit decisions requiring higher levels of DLA
- Ensure effective workflow management across teams, maintaining communication with team leaders to meet service levels
- Collaborate with the productivity manager to deliver accurate reporting on team and individual results.
About You
In order to succeed in this role we are looking for the following:
- A minimum of 5 years’ management experience in the Mortgage industry, specifically in a high-volume back office processing setting
- Demonstrable experience in credit assessment for residential home loans, and ideally consumer loans (car loans / personal loans). A Delegated Lending Authority must have been held for a significant period of time
- Proven experience in leading and training teams, with a focus on process improvement
- Comprehensive understanding of the loan application process, underwriting, and credit principles
- Exceptional leadership skills, with the ability to motivate and inspire team members to achieve excellence.
About Our Company
The Firstmac Group is an award-winning leader in lending in Australia for home and car loans, with brands Firstmac, loans.com.au, CarLoans.com.au and car-buying serviceOnlineAuto.com.au. We're also leading the way in finance and property news with our media arm Infochoice Group including comparison site Savings.com.au, Your Investment Property Magazine and Your Mortgage.
Benefits
But we're much more than that. We're a social bunch and we host a number of events during the year. We're proud sponsors of the Brisbane Broncos with prize draws all season long, and we are also actively involved in our local community with our loans.com.au Women, Children& Community Program, designed to support Australian charities on their mission to raise awareness for important causes.
Our staff are encouraged to take an annual paid day to do charity work, as well as get involved in Quarterly Community Initiatives where we give back to a local cause.
Apply for this Position
To express your interest in our exciting opportunity, please send your Resume accompanied by a brief cover letter to Claire Barber at *******@firstmac.com.au Or click on the 'Apply Now' button below.
Applications close Monday 22nd April 2024.
