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Form of workAt Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and a can-do attitude.
Our collaborative culture allows us to dream big and deliver successfully, knowing we’re supported by the best people. Together we drive positive business outcomes, taking a considered approach that makes a difference to our customer experience.
Your new role as a Crew Experience Manager in our Qantas Domestic business in Melbourne will see you focused on leading and managing the end-to-end employment relationship for a team of approximately 150 Domestic Flight Attendants.
You will play an integral role in ensuring a continual focus on safety, service and productivity, whilst cultivating a high-performance culture amongst a large, diverse and industrialised workforce. Through effective people management and collaborating with partner areas to act on trends affecting Cabin Crew service delivery/productivity, you will contribute greatly to business plan objectives.
To support our crew during peak periods of our 24/7 operation, you will be required on a 5-week, 7 day rotating roster to ensure visibility of leadership during peak times when our crew are in base and provide support whilst up-line.
What you’ll bring to the role:
Our experience lives with our people. We leverage this wisdom through mentoring, providing valuable learning and support for our leaders of tomorrow.
Why Qantas?
If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.
Please note: applications will only be considered for candidates who have the right to work in Australia without restriction or sponsorship.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
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