Address
Form of workYou are passionate about helping customers turn their financial dreams into reality
We are a customer and community focused network of branch colleagues
Together we can create brilliant customer experiences that matter
Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster
Part Time 32 hours
- Monday: 9.00am
- 4.15pmTuesday
- Friday: 9.15am
- 4.00pmSee yourself in our team The Retail Bank is the public face of CommBank
- in branches, on the phone, through video conferencing and online.
Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Do work that matters In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with. Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
More specifically you will: Travel and provide support to surrounding BranchesBuild a personal connection with customers through meaningful conversations
Work with customers to help them use our in-branch technology and digital banking options Ask about and respond to customers’ transactional needs in the branch, ensuring they leave satisfied Complete Financial Health Checks to assess customers’ financial needs and identify any changes Perform interviews and process applications for personal loans, credit cards and associated products Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial…
Click here to view more detail / apply for Customer Banking Specialist Relief - Port Macquarie
