Company

AdeccoSee more

addressAddressBayswater, VIC
CategoryCustomer Service

Job description

Customer Service candidate required.

Client Details

Our client is a local government

Description

* Provide administrative support services to whole of depot to ensure efficient operations at all times.

* Provide quality internal and external customer service.

* Monitor CRM requests to ensure that they are allocated, actioned and completed.

* Receive, issue and follow up incoming correspondence and prepare draft responses.

* Contribute to the development, implementation and review of Process Maps that document key business support functions.

* Assist in the management, issue, ordering and deliveries of stock items.

* Develop and contribute to improvement of administrative processes via establishing or updating procedures.

* Provide support for raising purchase orders and goods receipting processes.

* Administer end to end petty cash process.

* Undertake and assist in the drafting and distribution of correspondence.

* Assist with document registration and record keeping requirements for whole of depot.

* Contribute positively to the team culture of excellence in customer service.

Profile

* Experience within a business services context.

* Developed administration experience including proficiency in the MS Office suite.

* General understanding and application of safety measures relevant to the nature and requirements of the business. * Developed business writing skills to draft responses to customer requests.

* Organisational skills to be able to prioritise tasks and flex to meet changing demands.

* Problem solving skills with the ability to exercise initiative and good judgement.

* Interpersonal skills with the ability to convey information and express thoughts and facts in a professional manner and displays an openness to other people's ideas and thoughts through effective listening.

Job Offer

  • 7.6hrs per day
  • Monday to Friday
  • Start time 8am- finish time approx. 4.10pm
  • Parking on site
Refer code: 1535958. Adecco - The previous day - 2024-02-24 06:09

Adecco

Bayswater, VIC
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