AddressAbout the Western Downs and Council
It is an exciting time to be living and working on the Western Downs, with a strong, diverse economy creating exciting opportunities for our growing regional area.
The Western Downs is also emerging as a prime tourist destination with a variety of unique experiences, vibrant major events, and stunning natural landscapes to captivate visitors of all ages and interests.
Western Downs Regional Council (WDRC) is a sustainable organisation delivering modern and quality essential services to around 35,000 residents.
WDRC is made up of people from diverse backgrounds, demonstrating the people that make our region unique and dedicated to making a real difference in the community.
About the Opportunity
Based in Tara, you will be part of a Customer Contact team responsible for assisting customers face to face or over the telephone with their enquiries, receiving payments and providing general information and advice.
Reporting to the Customer Contact Coordinator, you will:
- provide excellent customer service to internal and external clients;
- have demonstrated ability to maintain financial records and proven experience with point of sale systems, cash handling and reconciliation processes; and
- be able to work independently and multi-task while maintaining attention to detail.
About yourself
The successful applicant will:
- have highly developed interpersonal skills including proven written and verbal communication skills;
- have experience in maintaining financial records;
- possess good time management skills and the ability to complete allocated tasks while working within a team; and
- demonstrate problem solving and dispute resolution capabilities.
The benefits working for WDRC:
On the job training and support
Work / life balance
Enjoy quality time with flexible working arrangements
Access to Corporate Health Plan
Take care of yourself and join a health plan to improve life
Health & Wellbeing program and Mental Health Support
Change your lifestyle and live better with healthy ideas. Be your best possible self with provided support and information.
Access to free Employee Assistance Program & confidential counselling
Reach out to someone confidentially if you are experiencing any concerns or problems
Salary Packaging Available
Restructure your salary to work for you to pay for everyday living expenses such as Motor Vehicles, Superannuation, Remote Area Housing (Rent), Fuel, Gas and Electricity.
Allowances Available (if applicable)
Allowances such as Locality, Tools and Plumbers Allowance may be applicable to your position.
Living & Working in the Western Downs:
https://www.westerndownsqueensland.com.au/
If you enjoy working with people and have a passion for providing excellent customer service to support our community, this role is for you. TOGETHER WE MAKE A REAL DIFFERENCE.
Additional Information
The recruitment process may include candidates completing a pre-employment health declaration and you may be required to undergo a pre-employment medical including drug and alcohol testing.
Applicants for this position agree to WDRC conducting an employment check with your current (or most recent) employer prior to your formal appointment to the advertised position.
Western Downs Regional Council reserves the right to close or withdraw vacancies before the advertised closing date, or extend, without prior notice.
