Address- Part Time opportunity
- Immediate start available
- Fantastic employee benefits on offer
endota Wellness college is a well-established, respected and innovative Registered Training Organisation acknowledged as a provider of quality beauty therapy, remedial massage and salon management education.
endota Wellness College is part of endota which is Australia’s largest network of day spas, renowned for our amazing treatments, products, and down to earth service. Our Values are front and centre of everything we do and are the guiding principles of how we work together.
About the role
This is a Part time role, you MUST be available for the below shifts:
Tuesdays 5.00pm - 9.00pm
Wednesdays 9.30am - 5.30pm
Thursdays 5.00pm - 9.00pm
Every second Saturday 8.45am - 4.45pm
endota Wellness College in Docklands is seeking a talented and passionate member to join our front of house team at our VIC RTO campus.
You will deliver impeccable customer service to our students, clients and teaching team. First and foremost, you are responsible for creating a positive environment throughout the campus by ensuring the smooth running of campus facilities including the day to day coordination of treatment bookings for our student spa.
In this busy fast paced role, you will be on your feet a lot of the day/evening juggling multiple tasks. Your duties will include (but are not limited to):
- Answering our main enquiry lines (email and phone), providing accurate information and directing enquiries promptly and efficiently.
- Managing the smooth running of our campus spa including coordinating client spa bookings and student practical assessments and promoting these within our client Facebook group to generate bookings.
- Ensuring the campus is clean and well presented, this includes handling the safe and timely operation of our campus laundry.
- Facilitating campus tours for prospective students and their families.
- Processing endota product and gift voucher sales in our front of house retail space.
- Maintaining product supply levels for the spa, office and kitchen.
- Supporting the enrolment team with the processing of enrolments and payments.
- Undertaking general administration duties.
About you
You will “bring your best me” to work every day. You are an incredibly welcoming, professionally presented individual who thrives in providing a positive experience for all people accessing our campus. Your mature minded, can-do attitude, highly organised approach together with your self-motivation will determine your suitability.
To be considered for this role, you must also have:
- A customer focus and commitment to providing quality customer service with demonstrated ability to relate to people from various backgrounds.
- Excellent communication and interpersonal skills characterised patience, clarity and empathy at a personal, written and telephone level.
- Strong organisation and time management skills with a proven ability to organise your own work to establish priorities and meet deadlines.
- Ability to work under pressure in a fast-paced environment with changing and sometimes conflicting priorities.
- Numeracy skills, attention to detail and sound keyboard skills (intermediate knowledge of Microsoft Office).
- Experience using a Point of Sale system (Knowledge of Zenoti would be highly regarded).
- Must have, or be willing to acquire, a Working with Children card.
- A passion for beauty and wellbeing and a confidence to develop your knowledge of endota treatment and product ranges to meet product sales KPIs.
Your benefits
Beyond a business, endota Wellness College is a place of belonging. We provide a supporting, inclusive and collaborative learning environment so that you can be your “best me”.
- Receive endota treatments at a discount and enjoy our range of products at wholesale prices.
- Free membership to endota Retreat – your online wellness portal of exercise classes, meditation, healthy recipes, daily affirmations and more!
- Reward and recognition for high performance.
- Regular wellness activities held on campus, be pampered by colleagues and enjoy delicious snacks.
- Participate in campus challenges with various prizes of products and vouchers.
- Our permanent team members receive a gift voucher on their birthday and the day off if it falls on their regular workday.
- Receive discounts from some of Australia’s leading brands across health, wellness, fitness, lifestyle and more!
You will join members of a like-minded community of people who get excited about health, beauty and wellness. Become part of an inclusive, flexible and creative educational experience that focuses on practical skill development and values a nurturing and collaborative learning environment.
Our purpose built facilities at endota Wellness College offers a bright and spacious workplace and has been designed to consider your wellness and that of our students.
If you genuinely love what you do and can bring your passion, experience and commitment to work every day - we want to hear from you!
Discover more at http://endotawellnesscollege.edu.au/
RTO 88123
