Address
Form of work- Operating Monday to Saturday; rotating roster Saturday
- Combine your leadership expertise and passion for exceptional Customer Experience
- Permanent Part time or Full time positions
What is our aim?
We aim to exceed our customers expectations and give them something out of the ordinary. We believe that buying a car should be no different to ordering any other products online or in store and each customer should be given choice, value and security.
So how will we achieve this?
We need exceptional people to join our team and provide an out of this world experience for our customers. In this role, you will be responsible for management of our in-store customer service team to ensure the delivery of an exceptional Customer Experience. You will lead and motivate the team and manage expectations to deliver great outcomes.
Don’t have automotive experience? That’s completely fine because here is what we are looking for:
- Minimum 3 years’ management experience with demonstrated ability to lead a team within a sales/customer service environment
- Someone who understands the importance of providing a “customer first” experience
- Maintains high standards focusing on ensuring customer satisfaction, getting details right, and displaying professionalism and integrity.
- Strong leadership skills with a proven track record in growing, developing and mentoring Team Members ensuring they achieve KPI’s and objectives
- Strong communication and negotiation skills
Benefits and working for us:
- Thorough and ongoing training provided to support you in all aspects of your role.
- Career and development opportunities - providing you with a sense of purpose and direction, you drive your destiny with Inchcape.
- Supportive team environment - We foster a positive and supportive team culture and thrive on working well together.
- Enjoy more time doing that you love with additional days off including an annual Wellbeing Leave Day and annual Volunteering Leave Day each year.
- Recognition and Rewards - We recognise individual and team accomplishments.
- Access to our employee benefits program including company car rental program and discounts on vehicle purchases, plus many more!
Interested? APPLY NOW and don't miss out on this Career opportunity!
bravoauto, part of the global Inchcape group, where locally Inchcape Australasia employs over 1,200 team members across Australia and New Zealand and has a diverse portfolio spanning distribution, retailing and logistics. Want to know more about what it is like to work at Inchcape? Please visit our website www.inchcape.com.au
Please note that only short-listed candidates will be contacted. We take this opportunity to thank you for your interest in working with us.
