Company

AtlamgroupSee more

addressAddressCampbelltown, NSW
type Form of workFull time, Permanent
CategoryHuman Resources

Job description

Northcott is looking for a Customer Partner to join our team in Campbelltown on a full-time temp basis; this position is the central point of contact for Northcott customers. On a day-to-day basis, you will be responsible for;

  • Working from a person-centred framework to build and maintain strong relationships with customers.
  • Identifying opportunities for customers to meet their goals.
  • Working closely with the broader customer engagement team to ensure the handover of customer-specific needs is captured as part of service delivery.
  • Engaging with the local community and being the face of Northcott, in line with organisational values.
  • Conducting customer check-ins and periodical holistic service reviews.
  • Information gathering and profile development and quality documentation audits -ensuring customers' goals and needs are captured and customer set-up is correct.
  • Identifying any resourcing issues and sharing insights with the coordinator/sales/other managers to support the management of customer expectations.
  • Referring all potential new service requirements from customers (new and existing)…

Click here to view more detail / apply for Customer Partner
Refer code: 1613701. Atlamgroup - The previous day - 2024-03-03 12:37

Atlamgroup

Campbelltown, NSW

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