Address- 12 month secondment, with future opportunities
- Attractive base salary plus sales commissions.
- Melbourne based
Delivering good energy starts from within
It's an exciting time to join Origin. Creating a great place to work means together we're progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We're always looking for better ways to deliver for our customers - and for our people.
About the role
An exciting opportunity is here to join Origin's new Moving Home Service Provider - Ten Ants! Ten Ants platform and value proposition means we do the heavy lifting for moving customers, by offering a free service to get their utilities connected in one call. Ten Ants works with multiple providers and offers a range of different products and services to ensure the customer has choice when using our service.
Key responsibilities:
- Providing an end-to-end moving service for our customers with single call resolution.
- Welcoming referred and direct customers by delivering to their immediate moving needs.
- Building customer loyalty one conversation at a time by providing our customers with exceptional service and building rapport.
- Putting the customer first by ensuring end-to-end service and tailored service options based on their moving needs.
- Contributing to a highly capable and engaged workforce and environment where people feel connected, can thrive, and grow their careers at Ten Ants.
What you will bring
- Highly developed sales and negotiation skills.
- Identify and match the needs of customers to a suite of products and services.
- Results orientated with strong sales skills and ability to meet targets.
- The ability to work in a dynamic fast paced environment and display resilience and a positive attitude.
- Exceptional customer service attributes, particularly the ability to communicate in a concise, polished, and professional manner and be able to demonstrate empathy and understanding.
- Ability to work collaboratively and effectively in a team, with colleagues and staff at all levels.
- Good initiative, problem solving skills and ability to learn complex processes.
- Ability to work with a sense of urgency and a commitment to quality and first call resolution.
- Demonstrated computer, literacy, and numerical skills.
- Experience in Energy is a must.
Origin - Where good change happens
At Origin, we're powered by people who believe in creating change.
We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.
Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we'd love to hear from you.
Here's a little about us: https://www.originenergy.com.au/about/careers/
Please note unsolicited CVs from agencies will not be accepted.
Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.
