Customer Service

Customer Service Opportunities with Phillip Mitsubishi and Volvo Cars Canberra

Phillip Mitsubishi and Volvo Cars Canberra is part of the Eagers Automotive group, the largest Automotive group in Australia.

At Eagers Automotive we are working towards our vision of being Australia’s most admired Automotive Group and we have the talent to make it happen, along with 110 years of rich company history as a legacy. With over 8,000 employees across Australia ad NZ, and a footprint in every capital city- there are endless options for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.

We have two exciting opportunities for motivated, punctual and reliable individuals to join our Sales and Service teams at our busy dealerships as a Trainee Sales Consultant or a Service Advisor.  

These positions are business critical roles with Customer Service at their heart, you will be the face of the business representing well established brands and building trust with our customers, whether they are servicing their vehicle and needing expert advice and help to keep them moving, or making their next big purchase.

Candidates do not necessarily need previous experience as we can provide excellent training opportunities, but a desire to build a career within a growing business representing fantastic brands is a must. The successful candidate will be articulate, possess the ability to communicate at all levels and will be highly organised.  You will hold Customer Service as the number one priority and be willing to go the extra mile for your customers.

If you are able to demonstrate the following qualities then we want to hear from you:

• Excellent Customer Service skills
• Ability to maximise all sales opportunities
• Provide expert advice and guidance to our customers
• Adaptability to all situations
• Maintain and update customer information
• Excellent telephone manner and able to create an appointment from enquiry
• Solid sales and negotiating skills

We're looking for you if you can offer the following skills:

• A strong work ethic and the ability to follow specific direction
• Motivated, professional and a team player
• Honest and reliable
• Previous experience or a strong interest in the automotive industry would be advantageous
• Previous Experience meeting KPI’s will also be highly regarded

Experienced Service Advisors and Sales Consultants have uncapped earning potential through our rewarding commission structure alongside a competitive base salary.