Company

Ajg AustraliaSee more

addressAddressKirrawee, NSW
CategoryAdministrative

Job description

With a 30 plus year history, AJ Grant Building is at the dawn of a new era, one where business diversity will write the story of our future.

AJ Grant Building is a highly respected national building company that provides services across Insurance, Restoration and Emergency Repairs. 

Our commitment is to provide competitive, reliable, quality services. Through these we built trusted processes and systems to establish ourselves as a reputable insurance builder and restorations specialist Australia-wide.

We are stronger for families, for communities, for businesses.  For when the unexpected happens.  We are there, right across Australia.  We are the builders that care.

About the Role

As our Customer Service Administrator, you will predominately, be responsible for taking inbound phone calls and providing a high level of administration support, such as lodging new jobs and fielding a range of enquiries. 

Key responsibilities and tasks of this role include, but are not limited to;

  • Creating new claims on BuildPro
  • Actioning various inboxes
  • Answering inbound phones calls and providing a high level of Customer Service to our key stakeholders and customers
  • Completing and submitting reports onto various insurance portals
  • Contacting customers to advise of claim approvals and issuing contracts via docusign
  • Build and maintain key relationships with all AJ Grant Building staff, clients and contractors

 About You

  • Highly motivated and task focused
  • Extremely detail-oriented 
  • Prior Customer Service experience with demonstrated skills
  • Prior insurance industry experience is highly regarded
  • Excellent communication skills, both verbal and written
  • Ability to manage multiple tasks at once in a busy and diverse environment
  • Results-oriented and innovative mind-set
  • Ability to problem solve and action customer issues
  • Intermediate skills in Word & Excel

If successful, you will join our national Customer Service team as a Customer Service Administrator, based in our Kirrawee Office.

What We Can Offer You

We, at AJ Grant Building, have built a culture that looks after people, their families and their futures. We encourage a balanced lifestyle, have a strong focus on teamwork and value each team member’s unique skills and personality.  Our passion for the work we do and our commitment to each other makes for a working environment where our people are challenged, supported and valued.

At AJ Grant Building we offer a range of benefits including:

  • Access to Employee Assistance & Well-being programs for all employees
  • Flexible work options for our employees (as discussed with your local manager) providing a fair balance between work and other responsibilities
  • Career skills training and ongoing career opportunities – we actively seek to promote internally to help you reach your full potential
  • Referral bonus reward for any employee who refers a candidate to work for AJ Grant Building.
  • Investment and strong commitment to the safety of our workers
 
About Us

It’s been more than 30 years since our founders got together in their back yards with their tools, as tradies, and an idea. With a simple vision to build with care for the community, starting something that would grow into a national building business which is the AJ Grant Building you know today. 

Each facet of our business is united in the vision to provide safe, quality places in which to live, work and thrive. We are united through our values of honesty, dependability, empathy and community, and a driving purpose to provide quality building services with professionalism and care.

Please note applicants must have the right to work in Australia; and only shortlisted applicants will be contacted.

Successful candidates may be required to undergo and/or provide pre-employment information including reference checks, pre-employment medical, entitlement to work, National Criminal History Check, and driver’s licence history.

Refer code: 2239231. Ajg Australia - The previous day - 2024-05-22 20:35

Ajg Australia

Kirrawee, NSW
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Customer Service Administrator

Recruitment Edge

Botany, NSW

2 hours ago - seen

Customer Service Administrator (Construction and/or Finance industry)

Infinity Group Australia Pty Ltd

New South Wales

2 hours ago - seen

P&C Contact Centre Administrator

Nsw Department Of Customer Service

Sydney, NSW

a week ago - seen

Customer Service Administrator

Synaco

Sydney, NSW

a week ago - seen

Customer Support Officer and Web Administrator

Snoop

Woolloomooloo, NSW

a week ago - seen

Customer Service Administrator

Randstad

Lismore, NSW

a week ago - seen

Administrator/Customer Service Officer

A&I Coatings

Moss Vale, NSW

a week ago - seen

Customer Service Administrator

Cope Sensitive Freight

Smithfield, NSW

a week ago - seen

Customer Service Administrator

Talent Connect Australia

Artarmon, NSW

a week ago - seen

Customer Service Administrator - Export Logistics

De Bortoli Wines

Bilbul, NSW

a week ago - seen

P&C Contact Centre Administrator

Nsw Department Of Customer Service

Sydney, NSW

a week ago - seen

Customer Service Administrator

Danaher Corporation

Lane Cove, NSW

a week ago - seen

Customer Service Administrator

Labourpower

Roselands, NSW

a week ago - seen

Warranty Officer/ Customer Service Administrator

Caravans Coffs Coast

Coffs Harbour, NSW

a week ago - seen

Customer Service Administrator

Kone Elevators

Mascot, NSW

a week ago - seen

Office Administrator - Customer Service

Mr Fothergill's Seeds Pty Ltd

Windsor, NSW

3 weeks ago - seen

Customer Service Officer / Administrator

Skm Recruitment

Smithfield, NSW

3 weeks ago - seen

Customer Service Administrator

Plascorp Pty Ltd

Windsor, NSW

4 weeks ago - seen