AddressJoin Us in Shaping the Future of Resource Recovery!
About Us: Elan Energy Matrix was founded in 2012 with the vision to transform the tyre recycling industry from the ground up, and we now operate as one of the largest waste tyre collection and processing companies in Western Australia.
Our Australian family-owned business is expanding, and we are looking for a motivated and resourceful addition to our team. Join us on our journey to lead the way in resource recovery.
Culture: Join a team that values integrity, pioneering spirit, sustainability, and collaboration. At Elan, we foster an inclusive and supportive environment where your voice is heard, and your contributions make a real difference. Enjoy weekly barbecues and regular team outings while working towards a better tomorrow.
About the Role: We're seeking a Customer Service and Administration Coordinator to join our team in a hands-on role. You'll be the backbone of our operations, responsible for Customer Service, supporting logistics, managing accounts receivable, and general office administration. The ideal candidate will showcase strong communication skills, smart decision-making abilities, and a can-do attitude.
Responsibilities Include:
- Front Desk: Handle incoming calls with efficiency and professionalism, welcoming visitors and assisting with onsite invoicing and card payments. Provide essential administrative support to team members, ensuring smooth office operations.
- Logistics Services Coordination: Manage incoming calls, orders, and entries into the ERP system, while overseeing collection appointments. Proactively communicate with customers to notify them of any missed store visits and maintain the accuracy of our database. Assist in capturing weights for exporting agents and categorize receivables for invoicing. Coordinate Just-In-Time (JIT) export container arrangements and track vehicle locations in real-time to ensure seamless logistics operations.
- Accounts Receivable Management: Conduct daily account reconciliations, addressing customer queries promptly and professionally. Process invoices accurately and efficiently, preparing weekly debtor reports and conducting ongoing follow-ups via phone and email for overdue debtors. Generate end-of-month customer statements and provide comprehensive reporting on accounts receivable activities.
Benefits:
- Birthdays off work to celebrate your special day.
- Opportunities for training and development to grow your skills.
- Modern facilities and a collaborative work environment.
- Enjoy regular Friday BBQs and quarterly team-building functions.
- Share your ideas and input in regular meetings and be part of our growing business.
How to Apply: Ready to make a difference in the renewable energy sector? Apply now for the Customer Service and Administration Coordinator role at Elan Energy Matrix. Submit your resume and a cover letter outlining your relevant experience and why you're interested in joining our team. We can't wait to hear from you!
Application Deadline: 17 May 2024
Elan Energy Matrix is proud to be an equal opportunity employer, welcoming applicants from diverse backgrounds. Join us and be part of our mission to create a cleaner, more sustainable future.
