Part Time Permanent Position - 7.67 hours per weekSaturday 11.30am to 4pm & Sunday 12.50pm to 4pmBand 4 - Salary Range $70,018 - $74,233 per annum + 11% Super (pro rata)About Melton City CouncilThe City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality—one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.The OpportunityAs a member of the libraries and learning team, you will have the opportunity to engage with the community around collections, technology to supporting lifelong learning. This position services both internal and external stakeholders, including library members, library staff, and the general public and reports to the Team Leader of Library Customer Service.In this role you will ;
- Ensure customers have a positive experience in our Library and Learning Hubs by delivering high quality Customer Service.
- Support the learning outcomes of residents by assisting in the use of resources, technology and online library platforms, and delivering literacy and learning programs.
- Deliver high quality Customer Service across the library service to ensure customers have a positive experience characterised by active engagement, providing direction to library officers as required.
- Participate in rostered library Customer Service shifts at library facilities or outreach points and proactively engage with customers to maximise their use of resources, equipment, technology and online platforms.
- Undertake library tasks including joining new members, tours of library facilities, issuing and returning loans, event bookings, collecting fees, information and directional enquiries.
- Contribute to maintenance and development of the library collection through shelving, shelf tidying, displays, and providing input in relation to area of responsibility.
- Support the delivery of learning, literacy and outreach programs across the library service and at external locations by facilitating and delivering programs as required.
- A post-secondary qualification acceptable for technician membership of the Australian Library and Information Association together with experience, or lesser qualification together with relevant public library experience.
- Experience working in public libraries or a customer focussed organisation.
- Current valid Victorian Driver’s Licence.
- Must hold or be able to obtain an Employee Working with Children Check.
- Motivate
- Empower
- Lead
- Trust
- Open
- Nurture
- Flexible Working Hours
- Extensive Career Development & Leadership Programs
- 16 weeks Paid Parental Leave
- 3 weeks Paid Secondary Carer Leave
- Family Room available including Breastfeeding Facilities (
- Subsidised Uniforms