Company

Mazars HrSee more

addressAddressAlexandria, NSW
CategoryCustomer Service

Job description

Logwin Air & Ocean is seeking a proactive and detail-oriented individual to join their Sydney team as a Customer Service professional. Working in a small and supportive team, the role is all about being a key point of contact for our wonderful customers and helping them with their freight needs.

The ideal candidate will need to have a basic understanding of freight forwarding processes. Excellent communication and admin skills and a natural service orientation will be key.

About the Role:

  • Serve as the primary point of contact for clients by addressing inquiries and requests.
  • Coordinate with internal teams to ensure smooth and efficient handling of shipments from booking to delivery.
  • Track shipments and provide status updates to clients, proactively identifying and resolving any issues that may arise during transit.
  • Maintain accurate records of customer interactions, transactions, and correspondence using our system.
  • Assist with administrative tasks such as filing, data entry, and reporting as required.

Your Profile: 

  • Minimum 3 years industry experience preferred
  • A working knowledge of MS Office Suite
  • Cargowise1 knowledge will be an advantage
  • A can-do attitude 
  • Excellent attention to detail, be highly organised to manage multiple tasks with conflicting deadlines 
  • Strong interpersonal skills with the ability to communicate effectively and build rapport with clients and team

In addition to joining a business with an excellent culture, you will be rewarded stable employment, an opportunity to improve and grow and a contemporary hybrid working arrangement.

To register your interest, please apply via the link below

Refer code: 2250404. Mazars Hr - The previous day - 2024-05-23 08:25

Mazars Hr

Alexandria, NSW
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