Address
Form of work The Y believes that camping is all about challenging and inspiring through adventures outdoors. YMCA Camping helps school groups, sporting groups and community groups to make memories for life, as well as develop teamwork and leadership skills.
The Y Camp Warrawee is now seeking a Customer Services Officer on a casual basis to join the team.
About the workspace
We operate two camp locations only 35 minutes north of Brisbane. The camps are set in beautiful bushland settings providing guests the opportunity to escape and recharge, or to challenge themselves through a range of adventure activities on land, in water, or up in the air.
The ideal candidate
As the face of The Y, your friendly and approachable disposition will provide an engaging and fun atmosphere while you welcome guests, answer general enquiries and promote our programs and services.
Provide efficient and courteous telephone and reception services for customers of the Camp
Assist with enquires and provide accurate information to customers on all aspects of the Camp’s activities and services via phone, email and Facebook
Manage customer feedback and complaints with appropriate follow-up through to successful resolution
Process customer bookings and enrolments for programs and services at the Camp
Follow approved procedures regarding food and beverage stock take and reordering
Administrative tasks related to the operation of camps including food orders, invoicing and attendance records
Maintain staff roster for kitchen and cleaning staff
Maintain accurate records and reports
YMCA also offers an excellent employee benefits program that includes:
Free YMCA gym membership
Discounted rates at our childcare facilities
Discounted rate on health care through Medibank Private
Discounted accommodation rates at the George Williams Hotel
A range of online benefits through our online employee discounts and benefits program
Interested? Apply Now!
To apply, please submit your covering letter and resume, detailing your experience against the selection criteria by clicking the 'Apply for this Job' button.
For further information on YMCA camping, please visit The YMCA website: http://www.ymcabrisbane.org/
Our Commitment
At The Y, we are committed to empowering all Children and Young People to feel safe and be safe, at The Y, in their families and in their communities. As such, we ensure that all of our candidates are appropriately screened (including police checks) to make sure that the right people are in the right roles. To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy:
https://ymca.org.au/about-us/safeguarding-children-young-people/safeguardingresources
The YMCA is an equal-opportunity employer and is committed to safeguarding children and young people.
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