Customer Service Officer - Casual
Position Description
Council is seeking applications for the position of Casual Customer Service Officers encompassing Library Services and Visitor Information Centre.
The Customer Service Officer will deliver front-line Customer Services across Council’s four libraries of Berrigan, Finley, Tocumwal and Barooga and the accredited Visitor Information Centre at Tocumwal.
Key Responsibilities:
- Administer Council’s library and visitor information centre systems through recording and data entry.
- Maintain the library, and visitor information centre to a high standard.
- Assist clients to access resources and information services at library and visitor information centre.
- Perform general administrative tasks including book sales, cash receipting, responding to general enquiries, and provide outreach
- services for Council.
- Assist visitors with information on accommodation and attractions in the region promoting the area with a long list of simple pleasures and adventures.
Essential Requirements:
- Competent computer use – Office Suite and email
- Australian class C Drivers Licence
- Working with Children Check
- Police Check
- First Aid (Apply First Aid level)
This position is casual classified at Band 3 / Step 1 under Council’s salary structure with a salary of $36.65 per hour plus 11% statutory superannuation, inclusive of casual loading. Conditions are in accordance with Local Government (State) Award 2023.
All applications must be marked PO/37/2024 and include a Cover letter, Resume or by contacting Joy Walker, HR Support on 03 5888 5***.
If you would like to discuss this position further, please contact Merran Socha on (03) 5888 5***.
Applications will be received up to 9am Friday, 31 May 2024. Applications should be marked “Confidential” – Customer Service Officer, Casual Pool, Library and Visitor Information Centre PO/37/2024 and forwarded to:
Chief Executive Officer
Berrigan Shire Council
56 Chanter Street
BERRIGAN NSW 2712.
Or to ****@berriganshire.nsw.gov.au
Berrigan Shire Council is an Equal Opportunities Employer