Address- 8 x roles available
- Contract until end of January 2025
- Be a part of an exciting period of change at Ecolab!
About ECOLAB:
Ecolab is the global leader in water, hygiene and infection prevention solutions and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources. Around the world, we have customers in foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals.
The role:
We are looking for 8 switched on individuals to support our Customer Service team during an exciting transition period. Ecolab is rolling out a new ERP system (SAP) which has been in the planning stages for some time. This new team of 8 will be learning the current systems (a different version of SAP as well as Masterpak) in order to keep the Customer Service functions running as per usual on the existing systems, as our current team transition to the new system. There will be some scope to learn the new system once it is released, so as to support the team in the transition during the rollout and testing phase.
As a Customer Service Officer, you will liaise with large corporate customers, handle customer inquiries, process customer orders, and carry out a range of Customer Service-related administrative duties.
If you enjoy working in a collaborative and inclusive environment and want to be a part of our transition phase, now is the time to join Ecolab. Once fully trained and confident in the role, we offer hybrid working arrangement of 2 days in the office and 3 days from home! We will again require full time attendance in the office during the critical roll out phase starting in September, and expect to again offer a hybrid working arrangement once the new system is mastered and running smoothly.
Key to success in this role will include:
- Confident learning several different ERP systems
- SAP or Masterpack experience or generally system savvy
- The ability to build and maintain professional relationships with a range of internal and external stakeholders.
- Excellent communication skills
- Great attention to detail
- Organisational and planning skills
- Working cohesively within a team
- Intermediate computer skills including Microsoft Excel and Outlook.
Don’t worry if you don’t have everything on this list, we are always willing to support your development. Above all else, a great attitude is key!
How to apply:
Click APPLY to submit your application. The preferred applicant may be subject to employment screening by Ecolab or by their external third-party provider
Life at ECOLAB:
- Ecolab is an equal opportunity employer that relies on diversity of our workforce to drive innovation and growth.
- Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome.
Get social with us:
- If you would like to find out more about us, please find out more at https://en-au.ecolab.com/
