Customer Service Officer | Full-Time Temporary With A Possibility Of Permanency

Closes: 10 March 2024 Classification: Administrative Services Officer Class 4 Salary: $80,535 - $86,909 plus superannuation Position No: 39243, several Directorate: Transport Canberra and City Services Advertised (Gazettal date): 29 February 2024 Contact Officer: Ellie Hedley on ************@act.gov.au or (02) 6207 4*** Details: As a Customer Service Officer, you will be responsible for responding to customer queries relating to essential city services. The position sits within the Customer Service Team which is responsible for managing a range of services delivered by branches within the City Services group. Tasks that you enjoy at work include critical thinking, providing clear and concise advice, negotiation of complex issues, and conducting research and analysis to improve business practice and performance. This role requires someone who can inspire, energise, and positively influence team and individual outcomes. High quality Customer Service skills with the ability to work independently but collaboratively within a team are essential for this position. The Customer Service…
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