Job Ad Details
Cash Train Branches are currently looking for a Full-time Customer Service Officer to join our team. The role will be based primarily in our Glenorchy Branch. You will have experience in a customer service role with a sales background and a history of achieving results, ideally in a face-to-face environment.
Note that training will be provided for this role.
Your responsibilities will include:
- Achieving sales targets
- Work close with all stakeholders, both internal and external
- Liaise with clients to achieve the best outcome
- Achieve monthly team KPI's
- Strong sales focus
- Strong customer focus
- Strong team focus
- General administration
- Resolving any customer queries and enquiries
To be successful for this role you will possess the following qualities:
- Have previous experience in a customer service role
- You will be a highly motivated individual who loves a challenge and has a desire to progress with the company.
- You will have the ability to problem solve and be capable of managing multiple tasks.
- Ability to work autonomously and under pressure on a daily basis
- Self-motivated and driven team player
- Ability to effectively communicate and maintain relationships with customers, both internal and external
- Ability to motivate your team
Benefits:
- A great entry point into the financial services industry.
- Excellent training, career growth, and development opportunities available.
- Close to public transport and shopping.
- This is an excellent opportunity for someone committed to the Cash Train values, assisting people from all walks of life, and is looking for a career rather than a job.