AddressOverview:
Hybrid role (on campus and working from home)- Flexible hours
- Immediate commencement for 4 weeks
About the Role
The Customer Service Officer will work within the Procurement Connect team, which is the first point of contact for Procurement. The role will include
- Responding to and acting on ServiceNow tickets
- Finding and sending invoices to RMIT Travelers
- Updating master databases to reflect work done in order to ensure accurate reporting
Key Selection Criteria
To be successful in this position, you will have:
- Understanding of the RMIT operating environment.
- Keen ability to learn new Procurement processes, systems and tools to enable task performance.
- Ability to work in a team environment with workload allocation and rotation as required balancing demand for services.
- An appreciation for the client facing aspect of the role (inward to the organisation and outward to the vendor community) and a commitment to upholding high levels of customer service.
- Demonstrated attention to detail and efficient work ethic.
Qualifications
Relevant tertiary qualification or equivalent years of relevant experience.
Note: Appointment to this position is subject to passing a Working with Children Check
To Apply
Please submit your CV and covering letter addressing the key selection criteria for this position by clicking on the ‘Apply’ link below. Please note that due to the urgent nature of the role, offers will be made to suitable candidates as they apply, so please put in your application promptly. For further information about this position, please contact the recruitment consultant Elise Smith (
CasualRecruitment@rmit.edu.au
).Applications Close:
RMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at
TalentSupport@rmit.edu.au
telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia’s immigration and border arrangements during the COVID-19 (Coronavirus) outbreak
here
.We are a Circle Back Initiative Employer – we commit to respond to every applicant.
