Customer Service Representative

Are you ready to join a worldwide marketer and distributor of consumer products in Scoresby? We're seeking a dynamic individual to join a high-performing team for a 6-month period.
As a Customer Service Representative, you'll play a crucial role in creating an extraordinary customer experience and ensuring incredible customer satisfaction. Located in Scoresby, you'll also handle administrative duties as needed.

Reporting to the Customer Service Team Leader, your responsibilities will include:

• Handling inbound and outbound phone duties.
• Building strong relationships with internal and external customers.
• Processing orders and data entry.
• Assisting customers with pricing, product availability, and order tracking.
• Generating reports on orders.
• Coordinating with warehouse and transport companies.
• Staying up-to-date with new product releases.
• Performing general administrative duties.

To be considered for this position, you'll need:

• A strong customer focus, self-motivated, and enthusiastic.
• Proficient with SAP, EDI, and MS Office applications is highly desirable.
• Excellent attention to detail.
• Strong written and verbal communication skills.
• Excellent time management and problem-solving abilities.
• The ability to work well within a team and autonomously.

In return, we offer a supportive team environment, competitive salary, and the opportunity to work for a market-leading manufacturing business.
If you're ready for a new challenge and can start immediately, apply now! Click on the link to submit your resume in WORD format. For a confidential discussion, contact Joni Gilbertson at 03 9535 2***.
Don't miss out on this exciting opportunity to join our team. Apply now for immediate consideration!