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Form of workThe CompanyOur client is a leading Australian Manufacturer of quality industrial paints, lubricants, corrosion protection and epoxy products across Australia in the Mining, Construction, Automotive & Aerospace, Bridges and Wind Turbines Industry. Due to ongoing growth, we now have an opportunity for experienced Customer Service Representative to join their Wetherill Park site. BenefitsCareer advancement opportunities Competitive remuneration package WFH option 2-3 days a week Job security with full time working hours on day shift
Great team with friendly supportive culture Training and development opportunities Onsite parking available
Duties and responsibilities
You will have overall responsibility handling with top 80 warehouse and transport customers.Handling high volume customer inquiries and resolving any issues via phone and email daily
Handle customer data and information with confidentiality
Maintain accurate records and database accurately
Collaborating with other departments within the organisation to address customer needs effectively
Process warranty orders, credits, invoices and quotations
Cultivating positive relationships with customers by demonstrating empathy, understanding, and professionalism
Skills and RequirementsBackground experience in Manufacturing or warehousing Minimum 5 years’ Customer Service experience Strong communication skills both…
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