AddressAbout Us
Commander is a leading Business Telecommunications supplier with over 40 years of experience offering the full suite of Business Telecommunication products and services including voice, internet, mobility, and information communication technology.
We are Australia’s preferred tech professionals when it comes to all things Office technologies. We are a visionary Telecommunications Company; our aim is to provide our business customers with a no-bull approach, so our clients get their phone and data services installed or connected with minimal fuss from our professional Telecommunication Installation experts.
We are committed to providing the very best products and solutions to our customers as well as industry best training and support to our team members!
Why Join Us?
A rare opportunity to join Commander's largest onshore service team has become available. Our Commander Business Centre hosts 3 locations across Australia Currently employing over 40 people. This NSW office is in the heart of HURSTVILLE surrounded by plenty of cafes and restaurants; Hurstville Westfields and a 30 second walk from Hurstville Train station. Work in a in a BRAND-NEW penthouse level High-rise office supporting 270 degrees views of Sydney.
Check it out @ https://onehurstvilleplaza.com.au/
Vibrant Team Culture - We recognise talent! Join a team that values hard work, celebrates wins together, and has a fantastic recognition program including a monthly commission structure and many ongoing group incentives including trips away together.
Career Progression - This job is not for first timers. We require a mature well rounded self-proficient dedicated career driven person to work with a team of like-minded professionals!
THE ROLE
- Provide Customer Service to our existing customer base via incoming phone calls and emails.
- Assist customers with inquiries relating to equipment, voice and data services, faults, and general inquiries
- Order and build tailored hardware solutions
- Work with the largest hardware vendors in the world to order and deliver equipment such as Ericsson, LG, Avaya, Ubiquity, Hikvision, and more
- Liaise with Commander Head Office to implement your customers telephone bill requirements
- Work closely with our in-house field technicians to install hardware solutions on-site & attend customer call outs
- Process customer adds moves and changes relating to hardware, voice, and data services
- Use the latest in CRM programs to manage our customers. We use Salesforce, Fleetmatics, and Commander CRM – Activate and Ninja
- You will create, maintain, complete, and invoice orders and jobs through multiple online tools
- Maintain our 5 star Google reviews while earning a commission for every 5-star personal review
Benefits and Perks
- A permanent and stable 9 am-5 pm position.
- Great location
- Brand new penthouse office
- Major train station at our doorstep
- Career and personal development.
- Bonus commissions
What you will bring
- A passion for assisting people and conflict resolution.
- Professional mindset and work attitude
- Strong written and verbal communication skills.
- Problem solving abilities with a technical mindset.
- Admin and data proficiency required
- Prior experience in telecommunications and call centres is desirable
- Ability to work in a fast-paced environment.
- Excellent communication and interpersonal skills
Apply Now!
Interviews will begin as soon as a suitable applicant is found. Salary will be negotiated on the experience you offer.
