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Form of workCome join our Stapylton team as a Customer Service Representative (CSR). You’ll be joining a family-owned company that has national (and international!) reach without the pain of working for a big corporate monster.
You will be pivotal to our business and will be our main Customer Service and salespeople. As a Sales and Service Superstar, you will take ownership of an existing list of customers. We love our customers and want you to love them too. As one of the biggest battery importers in Australia, you will have a huge range of high-quality products to support and sell to your customers. This is a genuine, varied, fast-paced role that you can make your own!
This role suits someone who genuinely enjoys selling high quality products, giving superior service and wants a hands-on role. Training will be provided.
The main focus of this role includes:
- Manage an existing set of clients
- Build genuine relationships with customers
- Consignment and stock rotation of products at customer sites
- Invoicing
- Sell and deliver batteries and accessories to trade/wholesale customers.
- Plan your sales runs
- Pick and pack your daily stock needs
- Manage stock levels accurately in preparation for daily sales runs.
- Being a product knowledge superstar
- Complete sales paperwork (training provided). We love attention to detail and so do our customers!
- Live our values!
Hours: Monday to Friday 8.00 am to 5.00 pm (40-hour week) with 1 hour for lunch. Rostered Saturday Mornings (paid at overtime rate)
To be successful in this role, you will need the following:
- Proven record of customer sales and service
- Driven to learn new products and processes.
- High attention to detail
- Great presentation is required, as you are the face of the Company (Uniform, safety boots and PPE provided)
- Strong communication skills and comfortable speaking to all personalities
- Physically able to lift batteries as heavy lifting is involved. (in the range of 10-30 kgs – but don’t panic, we have lifting aids, trolleys etc)
- Good computer skills and willing to learn internal computer systems.
- Current manual car license and forklift license preferred.
- Like to have fun!
What’s in it for you?
- Attractive salary package and branch bonus.
- Career Development and Training
- Amazing staff discounts on our products.
- Regular performance reviews, rewards & recognition
- Company Uniform, free onsite Parking
- Birthday Day Off
- Annual Recharge Day off
- Employee Assistance Program
- A safe work environment.
Check us out on rjbatt.com.au.
We’re also well on our way to being carbon neutral. By 2024, our entire Australia business will be carbon neutral! We are very excited and proud of this.
Shortlisted candidates will need to undergo a medical and provide a police check and driver's licence report.
If you can live and breathe our Company values (Respect, Mateship, Honest, Do it Once-Do it Right and Have Fun!), then you will be part of our ongoing success! These values define who we are, what we do and how we do it!
Please hit the APPLY NOW button to come join us.
Thank you for your interest to join our family. Due to the high volume of applications, only short-listed candidates will be contacted.
