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SalaryDuo Tax Quantity Surveyors is a rapidly expanding national company specialising in tax depreciation, property valuations, and building and landlord insurance for property investors across Australia. With a reputation as the most reviewed and highly rated Quantity Surveyor, we are a trusted partner for thousands of property investors who rely on them to maximize their tax deductions every year.
Why join us:
At Duo Tax, opportunities to shine happen daily. You bring the skills and the customer first mentally, and we’ll bring the tools and environment you need to do your life's best work. We are a down-to-earth company led by a dynamic entrepreneur with a simple philosophy; we all roll up our sleeves, work hard and move fast.
We look for people who will show up as their whole selves because we value diversity and inclusion and people who enjoy fun and maybe a little brazenness. If you think you can see yourself delivering wow as a member of the Duo Tax team, we want to hear from you.
About the role:
Duo Tax seeks a motivated and talented individual to join our high-performing insurance team and leverage opportunities. As the Customer Service consultant, you will work alongside an energetic sales manager and engage with our customers at various points in their journey, creating strong relationships between the customer and our insurance portfolio.
Duties include but are not limited to:
- Conduct outgoing calls, provide offers, upsell, and maintain productive relationships with customers.
- Nurture relationships with potential new customers to secure product procurement.
- Implement efficient customer relationship management processes, such as contact cycles.
To be successful, you will have:
- 1+ years of experience in Customer Service sales and/or a similar role (insurance) or no experience as we will train you
- A relationship focuses on being comfortable with market facing, negotiating and influencing to raise product awareness.
- Must be confident dealing with high call volumes and love talking to people.
- Excellent oral and written communication skills, with excellent attention to detail.
- Proactive, self-starter with the ability to work under pressure and come out smiling.
Benefits to you:
- Fantastic company culture and access to well-being programs
- Great salary, benefits, and workability
- Opportunity to grow and shape the brand direction of the insurance portfolio.
- Employee assistance program
To apply for this position, please submit your resume and a short cover letter highlighting why you believe you will succeed in this role. We look forward to reviewing your application.
Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
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