Customer Service Representatives - Full Time and Casual
- Expand your career with a community minded and trusted bank
- Banking experience not required, excellent training provided
- Permanent Full Time (Broadmeadow) and Casual available - Newcastle Region
- Having conversations and interactions with customers via all channels, including face to face, phone and online and helping them with their banking and insurance needs and enquiries
- Exploring new opportunities to find the right financial solutions that may improve their position
- Using various technologies, systems and digital platforms, cash handling and balancing
- Working with your Manager and team to collectively achieve the branch goals and objectives
- Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures
- Administrative duties
- Providing relief coverage for branches and staff as needed across the region (Casual)
- Broadmeadow location for the fulltime, permanent position.
- Experience in sales and service, preferably in retail, banking or hospitality industries
- Cash handling experience and an accurate eye for detail
- A learning mindset and ambition to build a career in the banking industry
- An aptitude for technology and proficient in MS Office programs/apps
- Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
- A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
- A genuine desire to help people, work directly with customers as well as work with and support a team
- Hold a current Drivers licence with the ability to travel to branches within the region for relief purposes
- Exposure to consumer lending is advantageous but not essential as training will be provided.
- A supportive culture that actively promotes inclusion and the wellbeing of our employees
- Competitive remuneration
- Wellbeing days
- Product concessions
- Paid parental leave
- Purchased leave options
- Study assistance
- Corporate uniform
- Genuine investment in personal and professional growth.