Company

Wow RecruitmentSee more

addressAddressSydney, NSW
CategoryAccounting & Finance

Job description

WOW Recruitment are currently seeking a Customer Success Specialist to work with our Mortgage & Finance client, based in Sydney CBD.

** $80 - $85k +super **


** Close knit team with a sense of humour & fun **
** Immediate start available **

** Fully office based role **
** Great career progression **

As a Customer Success Specialist, you’ll be the first point of contact for business enquiries, delivering exceptional Customer Service and responsible for assessing applications. Collaborating with partners and customers, you’ll guide them through the deposit bond process efficiently and knowledgeably. You’ll build strong relationships with our client’s business partners, internal stakeholders and third-party distributors, playing a pivotal role in driving business success.

If you are an enthusiastic and positive individual with a passion for Customer Service and a desire to advance your career in the financial industry, this could be the perfect fit for you!

The Role:
As a Customer Success Manager, you’ll be the first point of contact for business enquiries, delivering exceptional Customer Service and responsible for assessing applications. Collaborating with partners and customers, you’ll guide them through the deposit bond process efficiently and knowledgeably. You’ll build strong relationships with our client’s business partners, internal stakeholders and third-party distributors, playing a pivotal role in driving business success.

What you will be doing:

  • Provide prompt and professional Customer Service via phone and email, resolving issues proactively with follow-up as necessary.
  • Outbound lead follow-up, assisting in selling company products and capturing new business applications.
  • Work collaboratively with the team to optimise the overall customer experience.
  • Assess bond applications and recommend approvals in compliance with policies and procedures.
  • Advise brokers and customers on the best approach to obtain a bond, conduct searches, and examine credit data and financial statements.
  • Proactively monitoring and following up on warm leads.
  • Assisting the COO with reporting on market intelligence and industry developments.
What do you bring?
  • Bubbly, upbeat, people person with a good sense of humour.
  • 2-3+ years of experience in a phone based customer-focused role.
  • Excellent written and verbal communication skills.
  • Excellent attention to detail with strong problem-solving skills.
  • Highly organised individual with the ability to prioritise work effectively.
  • Tech savvy with the ability to learn new systems quickly.
Perks & Benefits
  • Be part of a company that is focused on training and personal development.
  • Join a hardworking, fast-expanding, close-knit team with a sense of humour and fun!

If you are passionate about providing excellent Customer Service and want to progress your career within the financial industry, APPLY NOW and Shona will be in touch!

Refer code: 2249702. Wow Recruitment - The previous day - 2024-05-23 07:55

Wow Recruitment

Sydney, NSW
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Related jobs

Customer Service Sales Specialist

Sales Person (Work from Home) | Lollie Claire Photography

Lollie Claire Photography

Wollongong, NSW

6 hours ago - seen

Customer Service Coordinator / Phone Sales Rep - Copy

Orange Hire

Thornton, NSW

9 hours ago - seen

Loyalty Sales Consultant - Work From Home - Parramatta

Accor Plus

Parramatta, NSW

5 days ago - seen

Loyalty Sales Consultant - Work From Home - Parramatta

Accor

Parramatta, NSW

5 days ago - seen

Inbound Sales and Customer Service Consultants x 30

Hollard Insurance

North Sydney, NSW

5 days ago - seen

Customer Service Sales & Device Technician - Sydney - Casual

Ptc - Phone Tech & Comm

Sydney, NSW

5 days ago - seen

Customer Service Sales & Device Technician - Tweed Mall - Full Time

Ptc - Phone Tech & Comm

Tweed Heads, NSW

5 days ago - seen

Inbound experienced sales agent

G Capital No 3 Pty Ltd

Sydney, NSW

a week ago - seen

Internal Sales / Customer Service

Complete Air Supply Pty Ltd

Tweed Heads, NSW

a week ago - seen

Customer Service Officer / Junior sales officer

Bluegum Pharma Holdings Pty Ltd

Banksmeadow, NSW

a week ago - seen

Inbound Sales Representative

Wynstan

Yennora, NSW

a week ago - seen

Retail Food Sales and Customer Service

Fresco Marketplace

Coffs Harbour, NSW

a week ago - seen

Appointment Setter | Australia #1 Property Education Offer (work from home)

Synergy Sales Consulting

Sydney, NSW

a week ago - seen

Full Time Customer Service and Sales Consultant MAITLAND

Telstra

Permanent

Newcastle, NSW

2 weeks ago - seen

Telstra Retail: Full Time Customer Service and Sales Consultant CHARLESTOWN

Telstra

Permanent

Newcastle, NSW

2 weeks ago - seen