AddressSenior Business Analyst
- Permanent Full Time Role
- Hybrid Working Model
- Seeking a Seasoned Senior Business Analyst
How will I help?
The role of Senior Business Analyst is to perform and lead business analysis tasks primarily within the boundaries of a project and/or program but not limited to. These tasks can be performed from a diverse range of perspectives including Waterfall, Agile, Information Technology and/or business process management.
What’s in it for me?
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is creating better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
Your responsibilities will include but not limited to:
- Leading the achievement of Westpac’s strategy by working with stakeholders to elicit, analyse, communicate and validate requirements for changes to business processes, policies, information and systems
- Defining and managing the requirements through the delivery lifecycle to meet business needs
- Providing and directing recommendations for process re-design and improvements and business solutions, enabling changes to processes, policy and/or information that support Westpac to achieve targeted business outcomes and deliver business value
- Developing process mapping and analysis, story maps or experience maps, and completing target solution gap analysis
- Managing the development of detailed Business Requirements, Business Process Specifications and/or System Functional / Non-Functional Specifications that will drive the desired change to business process, system enhancement / development activities
- Constructing the business case and benefits realisation plan, specifically analysing the proposed solution to deliver the desired business outcome and associated project costs.
What do I need?
- 5+ years Business Analysis experience
- Banking/Financial Services or debt collections / hardship management experience is highly desirable
- Knowledge and experience in process improvement and simplification is highly desirable
- Project Delivery tools (MS Office, MS Teams, Sharepoint, Confluence, JIRA)
- Strong analytical and problem-solving skills
- Strong communication skills and proven ability to lead project delivery discussions
- Ability to interpret and manipulate complex data and insights when reviewing business rules and processes
What is it like to work there?
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will have access to banking, wealth and insurance benefits.
How do I Apply?
Start here. Select the APPLY or APPLY NOW button.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email
Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now!
