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Form of work Customer Service Specialist Employers Mutual Management Pty Ltd location Sydney.
Use your strong admin skills to build a rewarding career helping people get their lives back. No industry experience required, ongoing learning and development support provided. Flexibility to work from home to support work/life balance once trained.
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 2,900 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
The opportunity we have an amazing opportunity for an Admin whizz! As part of our diverse team based in Chatswood, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
Use your strong administrative background in a new environment where you can make a positive impact on someone’s life every day. As a Case Management Specialist, you will manage your own portfolio of workers compensation claims, supporting people injured in the workplace, guiding them through their recovery as well as their employer.
This will be a permanent position commencing in October or November based in the Chatswood office, with flexibility to work from home once fully trained. Your responsibilities take responsibility of a full portfolio of workers compensation claims with a focus on physical and psychological based injuries.
Work together and maintain relationships with injured workers, their employers and several external stakeholders to help the injured worker back to work as quickly and safely as possible. Work with our Injury Management Specialists to develop and implement a plan to assist the injured workers’ return to work journey.
About you we’re looking for someone who’s tech savvy with a general understanding of the Microsoft suite. Excellent verbal communication skills with an ability to communicate with clarity. Confidence to develop relationships with internal and external stakeholders such as workers, employers and providers. Enjoy working collaboratively within a supportive team environment. Passion for resolving conflicts and can handle challenging conversations.
What we offer we stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including a vibrant, collaborative innovative team culture. Flexibility with opportunity to WFH when you are fully trained in your role. A corporate wellbeing program with discounted health insurance and gym membership.
Access to discounts at over 350 retailers through our Rewards Hub program. Entitlement to an annual tenure and performance-based recognition reward. Comprehensive learning and development support. Companywide events to celebrate success.
Quarterly Reward and Recognition Awards. Entitlement to annual company incentive scheme + salary reviews. Up to 16 weeks paid parental leave, plus super.
