Customer Service Support Officer

Customer Service Support Officer |  3 Month Contract | $44.40 p/h Including Super $35 - 40 per hour super  3 Month Contract Wagga Wagga About the Company Great opportunity to join a large NSW government organisation as a Customer Service Support Officer on a 3 month contract. This role will be in Wagga Wagga and will require you to drive to the Dubbo office on occasion.     About the Role Provide high quality generalist service as the first point of contact for the  contact centre customers. Receive inbound calls, obtain necessary information and utilise generalist knowledge to transfer customers to appropriate contact centre specialists in a courteous, accurate and efficient manner. Create a positive relationship in all customer interactions across all interaction channels. Escalate more complex enquiries and transactions to ensure the timely and effective resolution of issues About You Demonstrated Customer Service experience Excellent written and verbal communication skills Intermediate computer skills and proficient…
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