AddressA fulltime opportunity exists for an adaptable team player to join our Customer Service team at our foodservice & liquor branch located in North Plympton.
About the Role:
Reporting to the Customer Service Supervisor, this position is responsible for providing a high level of customer service over the phone and to external customers in addition to performing other administrative tasks and reports. Training on our in-house systems will be provided. Shifts are 5 days per week covering 8am-9:15pm from Sunday to Friday.
Duties:
- Manage inbound and outbound calls with customers
- Process orders
- Generate sales and promote products and services on offer
- Resolve customer complaints and escalate when necessary
- Work co-operatively across a busy sales team environment
- General clerical duties and liaise with other departments
Skills and Experience:
- Confident phone manner and excellent communication skills
- Superior customer service skills with the ability to build and maintain successful working relationships
- Strong organisational skills, with the ability to prioritise and multi task
- Able to work as part of a team and autonomously
- Excellent computer literacy, including the ability to quickly learn internal systems
- Sales experience and an understanding of the foodservice industry or an allied industry would be an advantage
Bidfood can offer you:
- Staff Discounted Pricing on 6000+ items
- Access to online workforce development programs
- Team member access to Corporate Health Plans and other staff benefits
- Employee Assistance programs to support Staff and their families
If you believe you are the right person to join our business and drive our company’s strong belief in customer service, please apply with your confidential resume.
Applications close: Sunday 30th June 2024
Please note only shortlisted candidates will be contacted
