Customer Services Consultant- Mt Sheridan

About the Home

Discover the beautiful Bupa Mount Sheridan. Set within lush tropical surrounds with views of the mountains, it’s a picturesque place to call home. Our modern care home has easy access to the local community, public transport and a large shopping centre close by.

The home features a secure dementia support community for those with specialised care needs.

Benefits of Bupa

• Supportive, collaborative, and caring team culture
• Continual learning and development opportunities
• Internal transfers across our care homes
• Discounts on Bupa products – Healthcare, Optical, Dental & other retail partners 

About the Role

As the Office Administrator – known as a Customer Service Consultant (CSC) in Bupa, you will work closely with the General Manager. Along with being one of our welcoming faces, you will be responsible for a range of administrative tasks to help support the operation of the care home.

Duties

• Each CSC has their own portfolio of duties. Generally, we have one that focuses on rostering and pay, one on training/compliance/HR, and one on occupancy and residents, and then everyone has reception duties.  
• Below is an example of tasks but you certainly wouldn’t be responsible for all of them!
• Staff rostering including HR administration support
• Financial management including petty cash, receipting, and banking

Skills and Experience

• Patience!  Working in a care home is fun and rewarding, we truly love our residents, but it also requires calm and patience, and a sunny disposition.

Bupa cares about creating and sustaining a safe and inclusive workplace where our team members feel they belong regardless of gender identity (including how one chooses to express it), ethnicity, disability (physical, mental and/or sensory), sexual orientation, religion or life stage. We are committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.

How to Apply

Click Apply to be taken to our online application process. As part of your application you will be asked to complete pre-employment checks.

To learn more about working at Bupa please visit our website: :