Company

Nsw Department Of Customer ServiceSee more

addressAddressSydney, NSW
CategoryConsulting

Job description

Asset Management Framework Officer

Clerk Grade: 7/8, base salary starting at $106,025 - $117,363 plus superannuation and leave loading

Employment Type: Ongoing, full time opportunity

This role can be based at Sydney, Gosford or Bathurst and the expectation is to come to office at least one day in a week.This role sits within the NSW Telco Authority in the Asset Management team

About the team

The Asset Management team offers guidance and strategic direction to enhance the cost-effectiveness, risk management, and overall performance of Telco assets. We collaborate with stakeholders both within the organization and externally, including operations, maintenance, CCEP, and finance teams. Our primary goal is to contribute to the successful delivery of the Public Safety Network.

Currently, Asset Management team is on a journey to uplift the Asset Management capabilities and comply with the requirements of the Asset Management Policy for the NSW Public Sector (TPP19-07). Aim of this journey is to increase the level of Asset Management maturity of NSW Telco Authority in line with accepted industry standards to be able to manage the growing asset base of the Public Safety Network.

This role will play a crucial role in the implementation and continuous improvement of the Asset Management Framework and associated programs to maintain compliance, currency, quality and relevant documentation and ensuring alignment with the State’s Asset Management Policy requirements.

Your day-to-day

  • Organize and conduct regular catch ups with different teams to maintain and update the Continuous Improvement register and keep a track of the actions generated.
  • Maintain the currency of the framework documents and the other supporting documents required during the Maturity assessments.
  • Maintain works program and update it regularly based on the feedback from the stakeholders.
  • Identify process bottlenecks and assess impact of changes in collaboration with change management and process excellence team.
  • Liaising with stakeholders to get the information and keep the documentation updated.

To be successful in this role you will demonstrate:

  • High-level communication skills for engaging with internal and external stakeholders and share information across teams to enable informed decision making.
  • Understanding of Asset Management fundamentals and working with multidisciplinary teams including the ability to interact successfully within industry and government.
  • Understanding of change management techniques, key processes and methodologies with demonstrated experience in supporting the initiatives related to the change management.
  • Awareness of the NSW Asset Management policy, ISO standards for Asset Management, (55001), Asset Management Frameworks, processes and relevant legislation.

To apply: please click Apply and submit your CV (maximum of 5 pages).

About NSW Telco Authority: NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver critical communications for frontline responders and essential services.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

 NSWTA is a delivery agency with responsibility for over $1.4 billion in key NSW Government projects that connect communities and support Emergency Services Organisations.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

 NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote

flexibility and we will consider part time, job share and other flexible arrangements.  We’re proud of our

customer-centric, people-first culture, which is key to the success of our fast-moving, high-performance organisation, and demonstrate our public sector values of Integrity, Trust, Service and Accountability.

 We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people.

We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

Salary Grade 7/8, with the base salary for this role starting at $106025 base plus superannuation

Click Here to access the Role Description

. For enquiries relating to recruitment, please contact Katerina Xenos via **************@customerservice.nsw.gov.au.

Visit the  to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Wednesday, 26th June 2024 at 9:59am

Careers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.  We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace   

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via **************@customerservice.nsw.gov.au or 02 9494 8***.

For more information, please visit:

Refer code: 2419571. Nsw Department Of Customer Service - The previous day - 2024-06-24 08:30

Nsw Department Of Customer Service

Sydney, NSW
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