Address
ABOUT THE ROLE:
Your main role will be taking inbound calls from our existing customers and assisting them with a variety of call types. Your focus will be on our customers!
You will be working on a rotating roster of 12 weeks between the hours of 8:00am - 8:30pm Monday to Friday, and Saturday between 9:00am - 5:30pm, all from the comfort of your own home!
ABOUT US:
Owned by the mighty Snowy Hydro we are 100% Australian owned and operated, and we work hard each day to provide an exceptional customer experience to over 1 million of our customers here in Australia. We have won 11 Canstar Blue Awards in a row for Most Satisfied Customer, now that's an achievement!
WHY JOIN RED?
REWARD: Potential to earn a KPI based bonus every six months, on top of your generous yearly salary! Plus a 6 monthly performance and salary review period!
LEARNING: 3 FULL weeks of training before you even start taking phone calls and ongoing on the job training and development
GROWTH: Regular one on one catches up with your manager about your development and ongoing support from coaches and subject matter experts!
LEAVE: 4 weeks of annual year PLUS the option to purchase an ADDITIONAL 4 weeks of annual year per year. That’s up to 8 weeks per year! PLUS an additional paid day off each 6 months to recharge your batteries!
SUPPORT: Access to our Employee Assist Program which provides free, confidential, short-term personal counseling service to all employees and their families
DISCOUNTS: Discounted electricity and gas for all of our Red Energy employees! Get recognised for your hard work and be rewarded with vouchers and products through our employee nomination program
WORK LIFE BALANCE: Feel secure in a permanent ongoing FULL TIME role, while working from the comfort of your own home.
Apply now for our September intake!
Job Reference: RED00100776
