AddressWe're the global leader in providing energy solutions that help businesses grow and communities thrive.
We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.
We’re looking for a Customer Success Representative Administrator to join our team in Braeside, Victoria, and help us run the customer centre effectively in order to increase customer satisfaction, loyalty and retention.
Why Aggreko? Here are some of the perks and rewards.
- Work from home or in a local service centre based in Braeside, Victoria.
- Competitive compensation.
- Bonus program.
- Paid training programs and tuition reimbursement.
- Safety-focused culture.
- Community volunteering program.
- A range of career development opportunities.
What you'll do:
- Handle incoming customer calls to address equipment, service, or contract issues.
- Locate and coordinate supplies from internal and external sources to fulfil orders in a cost effective manner.
- Supports the sales function with regards to customer orders, post-order follow-up activities and in expediting the process.
- Ensure the accuracy and efficiency of contacts and customer / job data
- Contracts management into Aggreko system.
- Issue accurate and timely the customer invoices on a daily, weekly and monthly basis.
To thrive in this role, you'll have the following skills and experience:
- Proven experience as an Customer Service Representative.
- PC literary in a Microsoft environment and ERP system.
- Proven Customer focus with a strong sense of urgency for creative solutions.
- Excellent inter-personal skills Collaborative style with decisive, results-oriented approach.
- Ability to self-direct and self-manage.
If you're ready to take on a challenging yet rewarding role in a dynamic environment, apply now to be a part of our dedicated team at Aggreko.
Join us. Bring your energy. Grow your career.
