Customer Support Coordinator - Derrimut

Become part of the growth & expansion at Beaumont Tiles!Work within a high-performing and innovative teamTile industry leader within the Wesfarmers / Bunnings groupCasual Opportunity (6 Month Contract)Attractive remuneration packages with incentivesTHE ROLE…Reporting to the Customer Support Manager, the Customer Support Coordinator is responsible for contributing to the effective and timely management of the CUSTOMER SUPPORT department by offering exceptional customer service to our builder customer base.This role is critical in providing accurate and timely administrative support and customer service and makes a significant contribution to business performance to ensure the overall success of the team.FOR YOU…The challenge for you is to bring positivity and energy to the team, be motivated to succeed, and constantly develop your industry knowledge so that you are a true expert in your field.Your infectious passion for sales and service will naturally generate demand, interest, and excitement for Beaumont’s customers and inspire them with an outstanding “experience” every time. To be successful in this dynamic role, you will need to bring:An aptitude to initiate and manage sales orders, stock, transport and back orders – including revisions and adjustments.Expert knowledge to provide estimations and quotes to the customer base – including managing revisions and adjustments.Initiative to set up projects and commencement processes.Efficiency to follow up with customers to ensure customer satisfaction guarantee is achieved.Ability to guide the client through an efficient, speedy, and active transaction process.Capacity to build strong relationships with both customers and supplier.OUR CULTURE…At Beaumont Tiles, we believe that creating a culture of belonging and inclusivity is crucial to our success, and we strive to reflect the diversity of our local communities in our workforce. At the same time, we recognise that people are more than their roles and titles. We want everyone to feel included, secure to explore areas they feel passionate about, and empowered to develop their full potential. THE PERKS…Be part of a market leader and nationally recognised companyAttractive remuneration packages with incentivesEmployee assistance program (EAP)Training and development opportunitiesExclusive employee discountsFun and collaborative work environmentABOUT US…Beaumont Tiles is Australia's biggest tiles and bathroom ware retailer with over 100 outlets Nationwide. An innovative market leader, Beaumont Tiles buyers travel the globe to bring back the best in tiles, stone, and bathroom ware. Beaumont Tiles has company-owned and franchised stores servicing trade, home builders and renovators, and the commercial sector. www.tile.com.auHOW TO APPLY…If you are looking for the next step in your Sales career, this is a great opportunity for you to make your mark and further develop your career with a growing and successful company. If you want to join a great team, click 'Apply' now! Enjoy your work with Beaumont Tiles!