Address
Form of work
SalaryWho We Are:
Welcome to The Global Beauty Group, where innovation and beauty meet! We're the powerhouse behind over 25 cutting-edge beauty technologies, illuminating more than 5000 businesses across Australia, New Zealand, and exporting now to over 7 countries. Beyond being just a company, we're your gateway to success, armed with award-winning customer support, training, engineering and technology!
Why Join Our Team?
🎂 Celebrate your special day with a birthday off, compliments of us!
🏟️ Experience the thrill of live action with Medallion Club Tickets for AFL & Cricket.
🍔 Indulge your taste buds with FREE monthly team lunches.
🥳 Join in Monthly Team Celebrations through our Fun Club Initiative.
🎟️ Enjoy exclusive discounts on movies, gift cards, and more.
🚀 Unlock your potential with continuous support, coaching, and mentoring.
💉 Stay healthy with in-house Flu Vaccines.
🚗 Enjoy hassle-free parking right on-site.
🎭 Embark on a multifaceted role filled with variety!
About Your Role:
As our Office Coordinator and Customer Service Team Leader, you'll embody our mission to "Make People Feel Wonderful." You'll be the friendly face of The Global Beauty Group, ensuring exceptional support for our clients and team members. Your mission? Keep operations running smoothly, provide top-tier Office Support, and work your magic behind the scenes. You will also be responsible for supporting a fantastic remote customer support duo!
Key Responsibilities:
- Providing support in office coordination to ensure smooth operations.
- Efficiently managing tasks to keep the office running seamlessly.
- Serving as the welcoming face of the company at the front desk during office hours.
- Maintaining inventory and ensuring office essentials are always stocked and organised.
- Handling the phone switchboard with finesse and professionalism.
- Managing Customer Service team and escalating relevant customer queries to internal departments.
- Work Collaboratively with the P&C team to put together office events.
- Be ready for action in the office Monday – Friday from 8.30 am – 5.30 pm
- Have a knack or aspiration to lead.
- Streamlining internal processes to optimise efficiency and excellence in office coordination.
You, Our Ideal Candidate:
- Proficient in various tasks related to office coordination.
- Adept at providing excellent Customer Service when needed.
- An expert at managing the front desk.
- Committed to ensuring client and team satisfaction in all aspects of office coordination.
- Proficient with Microsoft Office Outlook, Word, Excel & PowerPoint, and CRM for administrative tasks.
- Skilled at multitasking and managing various responsibilities as an office coordinator.
- Have a keen attention to detail and organisation.
- A valid Australian Driver’s License is a must.
Our Heartwarming Mission:
Beyond business, we're committed to the community. In celebration of International Women's Day, we came together to auction a brand-new aesthetic device, raising vital funds for the Safe Steps Family Violence Response Centre. Take a peek at our heartfelt video, where our team shares stories of the inspiring women who motivate us.
If you'd like to have a confidential discussion about your application or the role please reach out to our InternalRecruitment Officer at ana.b@theglobalbeautygroup.com or call on 0424132065.
