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Form of workEmbark on a fulfilling career with CabMaster Software as we seek a dynamic addition to our vibrant Customer Support team! We're on the lookout for a proactive and dedicated individual who is eager to contribute to the success of our innovative IT solutions.
As a key player in CabMaster Customer Support, your daily adventures will include:
🚀 Guiding our fantastic customers through the ins and outs of our cutting-edge software
📞 Engaging in purposeful phone conversations, both receiving and and initiating calls to ensure our customers are satisfied
🌐 Conducting structured 1-on-1 training sessions, both online and on-location, to empower our users and optimize software utilization
🐛 Identifying and reporting software bugs to our brilliant development team
🤝 Collaborating seamlessly with our management, accounts, and sales teams for an unbeatable team synergy
We're on the lookout for someone with these stellar skills:
🌟 Exceptional critical thinking and problem-solving abilities
🎙️ Clear and captivating communication skills, whether it's over the phone or via email
😎 Maintaining a calm demeanor and deploying de-escalation tactics with finesse
💡 Unleashing your creativity with outside-the-box thinking
💪 A work ethic that goes above and beyond
What's in it for you?
🏢 Work alongside our wonderful team at our Bayswater, VIC office
🎓 Access to comprehensive startup and ongoing training to fuel your professional growth
🌈 Immerse yourself in a positive and energetic work environment
🚀 Opportunities galore for career progression and advancement
🌍 Unlock the potential for exciting local and international travel experiences
Don't worry if you're not a seasoned pro – training will be provided, and we welcome new tertiary graduates with open arms!
Ready to kickstart your career journey with CabMaster Software? Submit your application via SEEK to apply and discover more about the exciting world of CabMaster Software at www.cabmastersoftware.com.
CabMaster Software: Pioneering excellence in providing software solutions for cabinetmakers and beyond. Join us as we simplify the lives of manufacturers of cabinetry, doors, aluminum composite material (ACM) panels, and more! 🚀
