Data Center Critical Facilities Specialist

Who are we?
Equinix is the world’s digital infrastructure company®, operating over 250 Data Centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining Critical Facilities infrastructure as part of a close-knit team delivering best-in-class service to our Data Center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Data Center Critical Facilities Specialist
Equinix is the world’s digital infrastructure company, operating 250 Data Centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 20+ years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.
Joining our operations team means that you will be at the forefront of all we do, maintaining Critical Facilities infrastructure as part of a close-knit team delivering best-in-class service to our Data Center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.
Job Summary
Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.
This job is the fully qualified, experienced professional, journey-level position.
Responsibilities
1. Technical Support
Responsible for technical specialized repairs on mission- critical Data Center systems requiring sophisticated analytical problem solving techniques to identify cause
2. Reporting
Reviews specialized contractual reports and activities
3. Site Maintenance
Oversees the site maintenance and up keep of Data Center infrastructures according to Equinix global standards
4. Assess Adherence to Policy
Ensures all repairs performed on all Data Center infrastructure are according to the manufacturer’s guidelines and best practices
5. Complexity & Problem Solving
Aids in root cause analysis and in repair of specialized failed critical components
Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues
Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points
6. Collaboration & Interaction
Liaises with design stakeholders on design changes
Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion
Adapts style to differing audiences and often advises others on difficult matters
7. Design
Validates design criteria for new principal power installations (e.g. single power source)
Qualifications
Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.