Address About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com .
Role Responsibilities
As a Data CenterSwitching and Wireless Network Engineer, you will be responsible for managing the Data Center Switching infrastructure and Wireless Networks to ensure high availability, performance, and security. Your role will involve working with cross-functional teams to support network operations, troubleshoot issues, and optimize network performance within the Data Center environment.
Skills required
- Possess 5-8 years of experience
- Experience on Network - DC Switching ( Arista/ACI), Campus Switching/Wireless (Cisco/Aruba), Routing. Knowledge of Google cloud platform with network operations.
- Knowledge of F5 and ACE Load Balancers (nice to have)
- Prefer with CCNA/CCNP certified.,
- Excellent troubleshooting skills
- Diagnosis and Investigation of incidents
- Participate at MIM (Major Incidents)
- Coordination if multiple teams are involved during investigation and service restoration (e.g. infrastructure application support teams and/or multiple vendors or applications support teams)
- Regular case/ticket updates (in agreed intervals)
- Communications with the customer during the Incident Management process
- Escalation (Technical and Management) to Service Measures
- Resolution & Service Recovery to Service Measures, including organising (equipment) faulty parts replacement
- Closure to Service Measures
- Excellent customer focus.
- Proven ability to manage multiple projects
- Proactive work ethic
- Available to work after hours as required
- Ability to work with minimal supervision
Location: Melbourne preferred. Adelaide, Canberra and Sydney considered
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We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the company. This comes to life when our people own the equality agenda, making it part of their jobs - every decision, every day - and feel free to speak up and to act.
We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse to that end we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs.
