Address- National network offering leading trade, industrial and mining solutions
- Build and nurture relationships in this customer facing role
- Part of Genuine Parts Company (GPC), the global leader in automotive parts and accessories
About Us:
NAPA Auto Parts is Australia and New Zealand’s largest and newest name in automotive aftermarket parts. We’re on an exciting journey to revolutionise the Australian automotive aftermarket sector – and we’re accelerating! Our vast national network delivers solutions in: Trade, Industrial, wholesale and mining and is proudly supported by 90 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares and R&E Auto Parts.
About the role
This pivotal position will see you coordinating and managing deliveries to our trade customers.
Your typical day won’t just be driving and delivering parts, your role is a key component of our branch team and you will build strong relationships through high standards of sales and service in this customer facing role.
In addition to this you will;
- Enjoy being part of a high performing team in a fast paced, dynamic environment
- Safely deliver automotive parts and products to our trade customers, including workshops and dealerships
- Actively promote our products and marketing activities when delivering products
- Be a team player and contribute towards the store’s success, you may need to support our team of parts interpreters and store people with processing customer orders, ensuring efficient dispatch of products and parts, processing credits & supporting queries from customers.
- Put Safety first in everything you do! Our team prioritise safety, ensuring that we go home the way in which we arrived at work
What we’re looking for :
- A proactive individual, able to multitask, and prioritise deliveries based on their urgency
- Possess a Genuine Service mindset and thrive on being friendly, professional, and knowledgeable, and able to establish strong customer relationships
- Comfortable working independently
- Have the physical capacity to perform the duties of the role (including handling products of a heavy nature)
- Hold a valid driver’s licence (manual preferred) Ideally have previous customer service experience within a trade/mechanical environment and enjoy building on these relationships
- Be available to work Mon - Fri and are flexible to work other days if requested
Why our team loves working at NAPA :
- Competitive salary and generous incentives for outstanding performance.
- Genuine recognition via our values-based, REACH recognition program, offering real rewards
- We genuinely care about supporting you to reach your full potential and offer tailored ‘Napa Know How’ career opportunities linked to your personal development plan
- A company funded, professional uniform & team member discounts across the GPC Asia Pacific brands including NAPA, Repco, Sparesbox, and AMX
- We are fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds, cultures, abilities, and experiences
- We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
- Paid volunteer leave allowing you to give back to your chosen charity/community organisation
- Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!
If you’re looking to join a company where recognition and celebration form part of our daily mantra, and where you can build meaningful relationships with your customers, we’d love to hear from you! Click “Apply” now!
Former GPC team members welcome to apply.
To find out more about NAPA, please visit www.napaparts.com.au
