Delivery & Installation Team Lead - Perth

The Role
Fisher & Paykel is an iconic global brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated, and tested against our purpose; to provide moments of delight for the people who use our products.
About the Role
The role is responsible for efficient daily scheduling and operation of the relevant regional Delivery & Installation operation. As an experienced Team Lead, you’ll facilitate proactive communication between the delivery fleet and customers (internal and external), and you’ll be responsible for managing resource, capability and inventory constraints and timelines to ensure a seamless and effortless Delivery & Installation experience for customers. You’ll also oversee and coordinate on the job training and development of Delivery & Installation Team members, support the D&I Manager in the day to day running of the D&I Team.
About you
To excel in this role, you should possess:
Previous logistics and Customer Service experience
Intermediate to advanced use of ERP and cloud based systems and Microsoft Office platform
Demonstrated experience of managing relationships with logistics companies at senior operational levels.
Excellent interpersonal and communication skills to build relationships with key stakeholders and customers.
Join Our Journey
At Fisher & Paykel Appliances, we believe that our people are our greatest assets. We offer a supportive and inclusive workplace culture that fosters creativity, innovation, and personal growth. Join us on our journey to redefine the future of home appliances and make a meaningful impact on the lives of people around the world.
If you're passionate about a hands-on role in a fast-paced environment to use your extensive logistics experience to assist in the management of D&I team, we invite you to apply for the Regional D&I Team Lead role at Fisher & Paykel Appliances.
Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.