AddressMyobrace® Centre
Myobrace® provides early orthodontic treatment to treat the causes of crooked teeth often without the need for braces. Early treatment can achieve results that are not possible once the face and jaws have stopped growing. This is done using a series of removable dental appliances known as the Myobrace®, that are worn for just 1-2 hours each day and overnight while sleeping. Myobrace® appliances are currently used in over 100 countries worldwide.
This role we are filling is a dual role as a Myobrace Educator/Dental Assistant and Sales & Support representative. You will be working in two different departments (all at the same location). A unique opportunity to have hands on work mixed with an office job.
The primary role of the Myobrace Educator/ Dental Assistant:
- Work directly with patients, usually aged between 5 to 15 years
- Provide education sessions to existing and prospective new patients in Myobrace® treatment
- Prepare patients and treatment rooms for pre-orthodontic treatment
- Provide professional chairside assistance to our General Dentists
- Maintaining, cleaning, and sterilizing equipment and treatment rooms
- Perform a wide array of dental procedures including clinical photography, digital scanning and lab work as required
- Administration and maintenance of the patient database
- Answer phone enquiries, appointment bookings and recalls, as required to assist administration staff
The primary role of the Sales & Support representative:
- Be the main point of contact for both existing and new customers embarking on their MRC journey
- Lead conversions via telephone, digital, email, trade tables, networking, and in-person
- Clinical and technical training for customers, staff, and dealers as required
- Assuming the role of a Myobrace/Myosa Educator when required
- Managing technical enquiries from customers and dealers
- Support and promote customer participation in MRC’s membership programs
- In-person clinic visits when/if required
- Potential to travel both domestically and overseas
About you:
- A passion for supporting children and improving their health
- Excellent communication skills and patient care, especially with young children
- Enthusiastic to learn new skills and techniques
- Able to follow procedures and keep detailed clinical notes
- Have attention to detail and show initiative to work autonomously
- Exceptional organisation skills with the ability to prioritise responsibilities
- Work well within a team environment, be friendly and approachable
- Exhibit exceptional communication skills, whether it's in person, digitally, or over the phone
- Be well presented, professional and reliable
Experience/skills:
- General Dental knowledge, chairside assisting and sterilization experience highly regarded but not mandatory as full training will be provided
- Experience working with children highly regarded
- Photoshop software experience is highly regarded
- Intermediate computer knowledge
- To be an exceptional communicator with the ability to work effectively one-on-one and within small teams
- Salesforce CRM and Microsoft Office Suite knowledge preferred but not mandatory
- Blue card eligible
Employment terms:
- Part-time with the potential to go full-time once training is completed for the right applicant
- Employment hours will vary between the hours 8 am and 6 pm Monday to Friday
- Hourly Rate: Award rates - Health Professionals and Support Services Award 2020
