Job Description
Are you passionate about dental care and customer service? We are seeking a dynamic and motivated individual to join our team as a Dental Receptionist and Dental Assistant. This dual role offers an exciting opportunity to contribute to the success of our dental practice while providing exceptional patient experiences.
Key Responsibilities:
Front Desk Duties:
- Greet and welcome patients with a warm and friendly demeanor.
- Schedule appointments, manage patient records, process payments and assist in insurance claims.
- Answer phone calls and address patient inquiries efficiently.
- Maintain a clean and organised reception area.
Dental Assisting:
- Assist the dentist during procedures by handing them instruments and ensuring patient comfort.
- Prepare treatment rooms and equipment for dental procedures.
- Sterilise and maintain dental instruments and equipment.
- Assist with stock management during down time
Requirements:
- Minimum 2 years of experience as a medical/dental receptionist
- Dental Assistant certification or relevant experience preferred
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Experience in dental software (e.g., D4W) is beneficial
- Knowledge of dental terminology and procedures is an added advantage
Why Join Us:
- Above award rates
- Opportunity for professional growth and advancement
- Collaborative and supportive team environment
- Advance dental technology and a commitment to excellence in patient care
If you are a dedicated and personable individual who thrives in a fast-paced dental practice, we'd love to hear from you. Join us in making a positive impact on our patients' oral health and overall well-being. Apply today by submitting your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.
Job Types: Full-time, Part-time, Permanent, Casual
Pay: $30.00 – $35.00 per hour
Expected hours: 30 – 38 per week
Benefits:
- Employee discount
Supplemental pay types:
- Christmas bonus
- Penalty rates
Experience:
- Dental reception: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person
Expected Start Date: 01/06/2024
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- 1 year of relevant work experience required for this role
- Working rights required for this role