Address
Form of workThe Offer
- Great work environment
- Opportunity to make a positive impact
- Excellent career development opportunities
The Job
You will be responsible for :
- Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
- Ensuring all standards and procedures are followed and maintained.
- Answering queries and resolving issue relating to usage of standard applications and IT services.
- Providing monthly help desk reports.
The Profile
- You possess a Degree/Diploma in Computer Science, Engineering or related field.
- Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc
- Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e. Office
- Administration experience of MS Active Directory users & groups, policies and management concepts.
The Employer
Our client is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization).
