Despatch Coordinator

Job description:

About the role

As our Despatch Coordinator, you will demonstrate experience in despatch planning, scheduling and prioritisation. You will be responsible for planning despatch to optimise service levels and customer satisfaction, without compromising our well-established safety and quality standards.

Your responsibilities will include:

• Despatching of all loads through JDE
• Ensure required fleet matches delivery plan
• Accurate despatch of correct order to customer
• Daily liaison with customers, the planning team and the project management team with notification of changes to the delivery plan, concerns on site and proof of delivery requests
• Preparation of delivery paperwork and general administrative duties
• Managing driver and wait times with an expectation to reduce yard wait time
• Performing load checks and auditing of loads and load restraint
• Sign off safety checklists
• Adhering to all relevant health and safety policies, standards, procedures and legislative requirements

We are seeking a proactive, customer focused individual, with outstanding problem solving and multi-tasking skills. Our ideal candidate will have knowledge of the transport/heavy vehicle industry and loads, and be a highly organised team player with exemplary attention to detail.

To be successful in this role, you will:

• Be reliable, punctual, committed and be able to work autonomously
• Be a team player and willing to support the wider business
• Have exemplary time management and prioritisation skills
• Have experience and or knowledge of the transport industry and understand load compliance
• Be highly focused on safety and adhere to all policies, standards, procedures and legislative requirements
• Have a customer service and relationship management mindset with a high level of negotiation skills
• Be process orientated and demonstrate a high level of resilience
• Be computer literate and have experience with Microsoft Office Suite, JDE/SAP, Sparks desirable
• Load restraint knowledge desirable

InfraBuild's Reinforcing business unit is a full-service reinforcing supplier to tier 1 builders and mega infrastructure projects across Australia. Supplying quality, innovative solutions from prefabricated reinforcing to patented high strength steel and state of the art 3D modelling, we enable the safe, efficient and sustainable construction of Australia's infrastructure and built environment.

Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.