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Form of work About the Opportunity We have exciting opportunities for experienced Guest Services Assistants to join our Operations teams at our Villages located in the Bowen Basin and Gunnedah Basin Regions. Village size varies from 300 to 3000 rooms. This position involves processing bookings, allocating accommodation, performing check ins/check outs, preparing reports and general administration and retail duties. Casual and Full-Time Positions Available. Casual positions consist of allocated work as required, no on-going roster or hours guaranteed. Full-time, permanent positions consist of on-going rotating rosters (may vary per village). What Civeo Can Offer You Rostered Shifts of 10 hours including 30 min unpaid break Annual Staff Retention Incentive Bonus paid Quarterly *Conditions Apply. BYO Work Mate Referral Incentive Program *Conditions Apply. Access to Civeo’s Employee Platform - The Civeo Hive - “Home of reward, recognition, wellness and exclusive staff discounts across hundreds of retailers”. Food and accommodation provided at our Villages (for those not living locally to the Village). Access to on-site recreational facilities including Gyms, Hub’s, and Pools (may vary per Village). Access to wellbeing and employee programs including Employee Assistance Program (EAP) and on-site Health & Lifestyle Coordinators, providing personal exercise plans and nutritional education. Exciting learning and development opportunities including internal training and development courses, and nationally recognised qualifications. About You To be successful, you will have: Demonstrated relevant work experience Experience with accommodation software packages (preferably RMS9) Capability to work well under pressure Experience in high volume, fast paced work environments Demonstrated experience working successfully in a team Capability to work well under pressure Flexibility to work, day and/or night shifts if required for your role The ability to pass a pre-employment medical including alcohol and drug screening A National Police Clearance or be willing to obtain Documentation to prove working rights within Australia Excellent computer and administrative skills Cash handling experience Exceptional communication and customer service skills Remote work experience (highly regarded) Current Driver’s Licence (highly regarded) Application/On-boarding Process Shortlisted candidates will be invited to complete a 5-10 minute video introduction via MyInterview Follow-up phone discussion with Recruitment Team for applications completed Complete Civeo paperwork and provide relevant pre-employment documents, including a National Police Check Certificate less than 6 months old Complete Pre-Employment Medical Assessment, including Drug and Alcohol Testing Accept verbal offer by Civeo Recruitment, contract issued Attend Red Carpet Induction and Get Started About Us Civeo is a global workforce accommodation specialist that helps people maintain healthy and productive lives while living and working away from home. Civeo Australia has over 14,000 rooms throughout Queensland, New South Wales, South Australia, and Western Australia. We are part of Civeo Corporation, a global company with regional operations in Australia, the United States and Canada with a combined total…
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